Privacy Policy

Our Commitment to Your Privacy

At irexasolalua, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws and international best practices.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

Personal Information

• Name, address, phone number, and email address
• Financial information relevant to planning discussions
• Professional and employment information
• Communication preferences and service history

Usage Data

We automatically collect information about how you use our website, including IP addresses, browser type, pages visited, and interaction patterns to improve our services.

How We Use Your Information

We use your personal information for the following purposes:

• Providing financial planning consultations and services
• Communicating with you about your account and services
• Improving our website and service offerings
• Complying with legal and regulatory requirements
• Marketing our services (with your consent)

Legal Basis for Processing

We process your personal information based on various legal grounds:

How We Share Your Information

We may share your personal information in the following circumstances:

• With service providers who assist in delivering our services
• When required by law or to comply with legal processes
• To protect our rights, property, or safety
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encryption, access controls, regular security assessments, and staff training on data protection practices.

Your Privacy Rights

Under Australian privacy law, you have the following rights:

• Access your personal information and request copies
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Object to certain types of processing
• Request restriction of processing in specific situations
• Lodge a complaint with the Privacy Commissioner

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

For detailed information, please see our Cookie Policy Cookie Policy

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or sending you a direct communication.

Last updated: September 16, 2025

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: